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SAP sync and write-back.

Understand cached entities, freshness, failures, and the single audited write-back path.

Sync

The connector caches approved work orders, BOM components, routing operations, quality notifications, and production actuals by organization. The UI shows freshness and failures.

  1. Test connectivity.
  2. Start sync.
  3. Review per-entity counts and errors.
  4. Confirm timestamps before analysis.

Write-back

The only supported write is filing a quality notification, and only a signed-in member of the organization can start one. It is sent to SAP on submission rather than held for a separate approval step, with idempotency, retry, dead-letter, and audit records. There is no per-organization switch that disables it and no second-person sign-off.

Current limitations

  • A cached snapshot may lag SAP.
  • Automatic CAPA or production write-back is not available.

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